Terms of Service

Effective date: April 28, 2026

These terms describe how e-Platforms provides digital marketing services. They are provided for general business information and are not legal advice.

Scope of services

e-Platforms provides services that may include website design or redesign, local SEO, lead generation support, PPC advertising support, reputation management, AI chatbot support, AI voice receptionist support, consulting, setup, and monthly marketing support. The exact scope, timeline, and deliverables are defined in the proposal, invoice, statement of work, or written agreement for each customer.

Client responsibilities

Clients are responsible for providing accurate business information, timely feedback, approvals, access to necessary accounts, brand materials, and any required licenses or permissions for content they provide. Delays in client participation may affect timelines and outcomes.

Payment terms

Fees, billing schedules, deposits, recurring charges, and due dates are described in the applicable proposal, invoice, or written agreement. Work may be paused if required payments are not received on time.

No guaranteed results

e-Platforms does not guarantee rankings, lead volume, sales, revenue, advertising performance, review ratings, or any specific business outcome. Results depend on market conditions, budget, competition, client participation, offer quality, and other factors outside the agency control.

Intellectual property ownership

After full payment for the applicable project or deliverable, clients generally own the final approved website content, graphics, and work product created specifically for them, except for third-party tools, licenses, stock assets, templates, software, pre-existing materials, or platform accounts governed by separate terms.

Cancellation terms

Project and monthly service cancellations are handled according to the Refund & Cancellation Policy and any written agreement between e-Platforms and the customer.

Limitation of liability

To the fullest extent allowed by law, e-Platforms is not responsible for indirect, incidental, special, consequential, or lost-profit damages related to website use or services. Total liability for a service issue is limited to the amount paid to e-Platforms for the specific service giving rise to the claim.

Contact

For questions about these terms, contact e-Platforms at contact@e-platforms.org.